In the case of SAP, the whole point of it is to dictate how your business should work for core undifferentiated processes. You’re buying the software BECAUSE i

In the case of SAP, the whole point of it is to dictate how your business should work for core undifferentiated processes. You’re buying the software BECAUSE it has business processes baked into it. For core competencies where you do something differently from everyone else competitively, then SAP really has limited value except as a point of integration. Though I have seen some companies build entirely custom processes in ABAP for techno-religious reasons.