There are two types of companies where ERP implementations go well. Type 1: Companies with rock solid documentation for completely defined and logical process

There are two types of companies where ERP implementations go well. Type 1: Companies with rock solid documentation for completely defined and logical processes and procedures. Said documentation is given to vendor and implemented. Success! Type 2: Companies that acknowledge that all existing processes are stupid and/or wrong. Admit their failings, and implement the vendors default system 100% - changing to match the vendor way. Everyone else is a delicate snowflake with processes that cannot possible change, and they pay through the nose to hammer the vendors software into submission. Was with a fortune 300 company that spent $90 million on business process redesign around the development of a new ERP system. Killed the project after two years when the first manufacturing plant to start using it pointed out how it was fundamentally broken and would slow production by 30%. Everyone associated with the program was fired.