But in spite of these problems, surveys find that Tesla owner satisfaction is very high. Maybe the service problems effect a relatively small number of owners?

But in spite of these problems, surveys find that Tesla owner satisfaction is very high. Maybe the service problems effect a relatively small number of owners? Maybe quality has been getting better, and service has been too? Or maybe Teslas have outstanding positive qualities that offset the service deficiencies? Maybe other auto makers also have equally bad service? Or a bit of all of these possible explanations?