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I worked briefly for a very large company where the bulk of the effort was around supply chain management. The actual production of the product was simple and
by LanceH 7y ago
I worked briefly for a very large company where the bulk of the effort was around supply chain management. The actual production of the product was simple and relatively solved long ago -- it was so much more about branding and distribution. Early on I started to wonder if any of the people I was working with had ever stepped foot in one of the warehouses we were managing software for; or met a user of that same software.
The whole place was rife with consultants and contractors who had been working there for years upon years. I was there as a consultant (glorified contractor) and it quickly became apparent that I was there to be an evil consultant. The goal wasn't to produce the system they needed, it was to produce billable hours and ingratiate ourselves to the host such that we could land another project. We were using whole off-shore teams to do work which might have been done by one or two people locally. It was all about getting the margins on the highest headcount possible. For all of this, I was a BA, one layer off the "line" of people actually producing. The people above me only talked to other people who were neither buying the product nor producing it, exactly as the article describes. They were less interested in the product getting made than their ability to show that things were going well.
I found (actual) work elsewhere.
Half joking aside: this also reminds me of the java frameworks/architectures that got me to hate the language so much.
- superbrane 7y agoin many corporations of this kind it's all about: - over-billing the customer (see Acc. and their legendary $20-30M site that was not working) - internal power plays between managers who want to show-off managing as much headcount as possible, as that is correlated with paycheck etc. etc.
- chasd00 7y agohah reminds me of the demotivator "Consulting, if you're not a part of the solution there's money to be made prolonging the problem" I'm in consulting and there is a lot of that. Especially in big companies on big projects where entire teams can hide and just bill hours and a deliverable never materializes. The consultants have no emotional investment in the client and so as long as the invoices are paid no one is going to care. Now, withhold payment until milestones are met or the deliverable is in production and everyone gets much more interested in productivity.
- downerending 7y agoOnce worked at a large corp that called these "Arthurs" (after Arthur Anderson). The executives would order them up in bulk, as in "Project X needs 80 for the next six months". Once, to meet deadline (and thus $$$) on integrating two alarming systems, they had an Arthur watch for alarms 24x7 on system one and manually type each one into system two. You won't learn that sort of thing at university.