The problem is not so much paying for the tech that you want, but the ability to reverse accidental or unintentional purchases. It is not like the customer acc

The problem is not so much paying for the tech that you want, but the ability to reverse accidental or unintentional purchases. It is not like the customer accidentally hit a button that burned up $4K of electricity; it is a digital enable code that could be just as easily disabled. Even if they add some trivial service charge for reversing the transaction, or 1/1000 of the cost (because you had access to the fun feature for a day out of the 1000day expected lifetime), fine, but just stonewalling on an obviously reversible event is tantamount to dishonest dealing