7 ms·

Yeah, one of the things this guy might not realise is that if they thought he was money laundering they'd not be allowed to tell him that's why his account was

by egwor 7y ago

Yeah, one of the things this guy might not realise is that if they thought he was money laundering they'd not be allowed to tell him that's why his account was closed. (it is illegal to tip-off). The one thing to remember about retail banking is that it is highly regulated. There might be restrictions on visibility. That means that different support groups can see different things and only those things.

dx034 7y ago
Exactly. I'm very glad that not everyone in a bank can see all details about my accounts. If the bank believes a transaction was fraudulent, only very few people will see why it was flagged to avoid customers gaming the system. Not nice to the customer but crucial for the financial system to work.