Out of all the large banks, citi has the most obtuse, sensitive and brain dead 'anti-fraud' systems out there. I opened a credit card with them and had such a

Out of all the large banks, citi has the most obtuse, sensitive and brain dead 'anti-fraud' systems out there. I opened a credit card with them and had such a bad experience with the anti fraud (which involved waiting for a letter for 2 weeks to be able to use the card again) that I won't open an account with them again. Chase, schwab, capital one, discover and amex I've never any issues with like I did with citi. Even BoA was better. I think my experience is a reflection of systemic issues at Citi, which is reflected in how they are doing fairly bad compared to the other big banks.