Speaking of going to branches, in the beginning my branch manager was awesome. He set up everything for my small business, many of which I had no clue existed w

Speaking of going to branches, in the beginning my branch manager was awesome. He set up everything for my small business, many of which I had no clue existed which is no surprise since I was a new immigrant to Canada. He left and handed my matters over to someone else who was also quite competent. And then the next contact answered my email with the subject "Issues / meeting tomorrow around 4pm?" with "Yes, I will assist you with all the issue, when is good time to meet tomorrow afternoon?"... things didn't improve from there (she prepared no paperwork for all the issues I detailed in my email and wasted an hour of my time) and only got slightly better when I escalated to the branch manager and got a different contact. You can't explain this sort of attitude with being conservative etc. Nope, banks these days just suck.