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Concur's a business travel platform. These differ from consumer platforms in a few ways: 1. Private negotiated rates - medium-large companies have bulk rate
by splonk 7y ago
Concur's a business travel platform. These differ from consumer platforms in a few ways:
1. Private negotiated rates - medium-large companies have bulk rate discounts individually negotiated with various chains that can be integrated into the search flow.
2. Policy management - rules like C-level staff can fly business class, or regular employees may fly premium economy for flights over X hours, etc.
3. Expense report integration.
These things are important enough that most large companies are willing to subject their employees to a subpar travel search experience to get this. (I work for a Concur competitor but freely admit that our search experience is also subpar compared to consumer sites).