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I relate to the OP's frustration but it's clear why these Banks get away this - there doesn't seem to be any money in retail banking at all and as a result most

I relate to the OP's frustration but it's clear why these Banks get away this - there doesn't seem to be any money in retail banking at all and as a result most banks do the absolute bare minimum unless you are very high net worth individual. With Stripe, you are the customer and treating you right is it their best interest. Retail Banks try their hardest to charge you $50/mo for the privilege of maintaining a database row. I would imagine for CitiGroup retail banking makes up a small percentage of their revenues. The engineers CitiGroup hires that would rival stripes aren't working on Retail Banking products - those products are probably fully outsourced.

hello_marmalade 7y ago
Reasons to use a credit union. People should be moving away from all these banks that essentially only abuse people on every level and move toward cooperative financial institutions. Alternatively, better banks like Aspiration, which is a B Corp, but I wouldn't put all my money on that.
- reaperducer 7y ago
  Reasons to use a credit union Reasons to use some credit unions. Just as there are good banks and bad banks there are good credit unions and bad credit unions. When I wanted to buy my first house, I called the biggest local credit union to find out what the process would be like. Nobody would speak to me on the phone until I went to their web site and filled out a "pre-qualification" form that would then decide if I would be given a different phone number to call and speak to someone to set up an appointment to meet someone in person. No thanks. I took my real money to a real bank.
- fossuser 7y ago
  Why not just have everything in Fidelity or Vanguard? Fidelity has free checks, debit withdrawals from any ATMs, easy ability to buy/sell stocks and index funds. Their software could be better, but it's okay enough. I'm not sure why anyone uses the other banks?

hello_marmalade 7y ago

Reasons to use a credit union. People should be moving away from all these banks that essentially only abuse people on every level and move toward cooperative financial institutions. Alternatively, better banks like Aspiration, which is a B Corp, but I wouldn't put all my money on that.

reaperducer 7y ago
Reasons to use a credit union Reasons to use some credit unions. Just as there are good banks and bad banks there are good credit unions and bad credit unions. When I wanted to buy my first house, I called the biggest local credit union to find out what the process would be like. Nobody would speak to me on the phone until I went to their web site and filled out a "pre-qualification" form that would then decide if I would be given a different phone number to call and speak to someone to set up an appointment to meet someone in person. No thanks. I took my real money to a real bank.
fossuser 7y ago
Why not just have everything in Fidelity or Vanguard? Fidelity has free checks, debit withdrawals from any ATMs, easy ability to buy/sell stocks and index funds. Their software could be better, but it's okay enough. I'm not sure why anyone uses the other banks?