It's very hard to define good leadership, or to scientifically measure how effective it is (one of the reasons C-suite pay doesn't seem to follow regular market

It's very hard to define good leadership, or to scientifically measure how effective it is (one of the reasons C-suite pay doesn't seem to follow regular market forces). But - taking the board at its word - this is a perfect definition of bad leadership. Making your decision based on what you see as a "mob" - and then retracting and blaming the mob! Either you think the complaints on social media are accurate, or you don't. But this back-and-forth is the worst possible course.