The most important part of executive management is building the system, which consusts of hiring, firing, solving problems, and setting policies. There's an ol

The most important part of executive management is building the system, which consusts of hiring, firing, solving problems, and setting policies. There's an old joke: Can you make a better burger than McDonald's? Sure. Can you build a better burger-making system, though? Most executives are incompetent, having little to no training in management. Rather than solving problems, they shift them to employees, vendors, even customers. This is why unions are such a disaster for most execs. The skill of hiring is evident from the top down, be it good or bad. And it will affect an organization for decades after. An organization will come to reflect the leadership, from the top. The people and policies will shape it into the image of its leadership. Mostly that leadership can't see itself reflected in the group.