If everyone at your company is the same culture, ethnicity, etc, there will be quite large gaps in their knowledge for potential market segments. That is true

If everyone at your company is the same culture, ethnicity, etc, there will be quite large gaps in their knowledge for potential market segments. That is true but it is also true that if everyone is 20-something graduate of the same handful of colleges then a group that looks very diverse isn’t diverse at all in any meaningful sense. This should be called “the Google paradox”.