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>The members of Away’s board say they feel as if they fell victim to management by Twitter mob. Interesting times. Social media is dictating countries, and com

by achow 7y ago

>The members of Away’s board say they feel as if they fell victim to management by Twitter mob. Interesting times. Social media is dictating countries, and companies governance. Of course, before internet there was media (newspaper etc) which used to do that. But in these times people or rather mobs have got that power - for better or worse.

bloogsy 7y ago
"Social media" make it seems like some separate entity, it's still public sentiment. You have also bought into the framing the company has used to make itself seem like the victim by referring to "mobs" having power, rather than a company and CEO facing backlash from the public finding out about its terrible culture behind the scenes, as it rightly should.
- barry-cotter 7y ago
  > "Social media" make it seems like some separate entity, it's still public sentiment. If your target market is American teenage boys and some Qatari old men really, really hate you their feelings are public sentiment too but you shouldn’t care in the slightest. Likewise what journalists think should be irrelevant compared to what customers think.
- macspoofing 7y ago
  > it's still public sentiment. I think the point is that it isn't a 'public sentiment'. Public sentiment would imply some sort of representative sample. Twitter people engaging in Twitter mob behaviour is not representative. It's like calling the Campus students freakouts when some conservative speaker visit, as 'public sentiment'. >You have also bought into the framing the company has used to make itself seem like the victim by referring to "mobs" having power, That's exactly what it was. It wasn't a balanced view on this CEO or company culture. It wasn't even that bad. I remember reading the Verge article, and thinking "Meh". There was one circumstance when the team was asked to work New Years Day in return for getting a month off. Everyone would make that choice. But OK, Korey clear set high expectations and created a culture where working a high number of hours was encouraged - is that bad? "Meh". It's an interesting case study but a investigative report from the The Verge is overkill. And this is another aspect to this story, this mob behaviour was triggered by 'The Verge', itself a billion-dollar conglomerate owned in part by NBCUniversal, another global media conglomorate. 'Public Sentiment' indeed.
- Dirlewanger 7y ago
  It's often not "public sentiment", it's often a handful of nobodies on Twitter that the media deliberately seeks out to push a narrative. The worst part is that the narrative-pushing often isn't insidious, they just want page views.
brosinante 7y ago
Social media is dictating countries, and companies governance Or, existing power structures are ecstatic to have yet another fake enemy to assign blame to for their own failures.
- macspoofing 7y ago
  >existing power structures Like who? Twitter is mob rule. Regardless of whether or not Twitter disrupts the Illuminati, it's not a great alternative.
  - jdc 7y ago
    Company boards
    - macspoofing 7y ago
      I thought the existing power structures would include the media conglomerates that launched this Twitter Mob on this company .. you know the investigative reporting of 'The Verge', owned by NBCUniversal ... this power structure?
  - Touche 7y ago
    This controversy wasn't started by Twitter, it came from good ole fashion investigative reporting. The fact that we are discussing the role of Twitter shows that the grandparent is right, it's a new fake enemy to put blame on and its working. We're taking their bait.
    - macspoofing 7y ago
      >This controversy wasn't started by Twitter, it came from good ole fashion investigative reporting It went to Twitter. And I think 'investigative reporting' is far too generous of a term as it evokes images of good journalism. This was a click-bait hit piece detailing a bunch of nothing.
      - 7y ago
thenewnewguy 7y ago
> But in these times people or rather mobs have got that power - for better or worse. Is this really true? It seems like social media has a relatively limited impact on companies/countries on any scale longer than a week. Most social media outrage seems to just result in an apology by the company and perhaps some weak action, and everybody forgets about it a few days later. Remember when the whole internet collectively tried to stop the FCC from repealing net neutrality? Or Article 13? Or the constant complaints about demonetization of content on YouTube? Internet mobs never seem to get anything meaningful done.
- achow 7y ago
  Russia, FB and POTUS?
  - thenewnewguy 7y ago
    Whether or not FB meddling influenced the result of the US election is questionably uncertain at best, and regardless Russia isn't an internet mob.
    - achow 7y ago
      Twitter Revolution: - 2009 Moldova civil unrest, claiming that the elections, which saw the governing Party of Communists of the Republic of Moldova (PCRM) win a majority of seats, were fraudulent - 2009–2010 Iranian election protests, also known as Green Revolution and Facebook Revolution, following the 2009 Iranian presidential election - 2010–2011 Tunisian revolution, also known as Jasmine Revolution and Wikileaks Revolution, in which the regime of Zine El Abidine Ben Ali was ended after 23 years - Egyptian Revolution of 2011, in which the regime of Hosni Mubarak was ended after 30 years Euromaidan Revolution in Ukraine, beginning in November 2013. https://en.wikipedia.org/wiki/Twitter_Revolution https://en.wikipedia.org/wiki/Twitter_Revolution
      - thenewnewguy 7y ago
        As far as I can tell those are all events that were taking place in the real world and were also organized on/protested on Twitter - rather than Twitter being the cause and/or sole location of them.

by achow 7y ago

bloogsy 7y ago

"Social media" make it seems like some separate entity, it's still public sentiment. You have also bought into the framing the company has used to make itself seem like the victim by referring to "mobs" having power, rather than a company and CEO facing backlash from the public finding out about its terrible culture behind the scenes, as it rightly should.

barry-cotter 7y ago
> "Social media" make it seems like some separate entity, it's still public sentiment. If your target market is American teenage boys and some Qatari old men really, really hate you their feelings are public sentiment too but you shouldn’t care in the slightest. Likewise what journalists think should be irrelevant compared to what customers think.
macspoofing 7y ago
> it's still public sentiment. I think the point is that it isn't a 'public sentiment'. Public sentiment would imply some sort of representative sample. Twitter people engaging in Twitter mob behaviour is not representative. It's like calling the Campus students freakouts when some conservative speaker visit, as 'public sentiment'. >You have also bought into the framing the company has used to make itself seem like the victim by referring to "mobs" having power, That's exactly what it was. It wasn't a balanced view on this CEO or company culture. It wasn't even that bad. I remember reading the Verge article, and thinking "Meh". There was one circumstance when the team was asked to work New Years Day in return for getting a month off. Everyone would make that choice. But OK, Korey clear set high expectations and created a culture where working a high number of hours was encouraged - is that bad? "Meh". It's an interesting case study but a investigative report from the The Verge is overkill. And this is another aspect to this story, this mob behaviour was triggered by 'The Verge', itself a billion-dollar conglomerate owned in part by NBCUniversal, another global media conglomorate. 'Public Sentiment' indeed.
Dirlewanger 7y ago
It's often not "public sentiment", it's often a handful of nobodies on Twitter that the media deliberately seeks out to push a narrative. The worst part is that the narrative-pushing often isn't insidious, they just want page views.

brosinante 7y ago

Social media is dictating countries, and companies governance Or, existing power structures are ecstatic to have yet another fake enemy to assign blame to for their own failures.

macspoofing 7y ago
>existing power structures Like who? Twitter is mob rule. Regardless of whether or not Twitter disrupts the Illuminati, it's not a great alternative.
- jdc 7y ago
  Company boards
  - macspoofing 7y ago
    I thought the existing power structures would include the media conglomerates that launched this Twitter Mob on this company .. you know the investigative reporting of 'The Verge', owned by NBCUniversal ... this power structure?
- Touche 7y ago
  This controversy wasn't started by Twitter, it came from good ole fashion investigative reporting. The fact that we are discussing the role of Twitter shows that the grandparent is right, it's a new fake enemy to put blame on and its working. We're taking their bait.
  - macspoofing 7y ago
    >This controversy wasn't started by Twitter, it came from good ole fashion investigative reporting It went to Twitter. And I think 'investigative reporting' is far too generous of a term as it evokes images of good journalism. This was a click-bait hit piece detailing a bunch of nothing.
    - 7y ago

thenewnewguy 7y ago

> But in these times people or rather mobs have got that power - for better or worse. Is this really true? It seems like social media has a relatively limited impact on companies/countries on any scale longer than a week. Most social media outrage seems to just result in an apology by the company and perhaps some weak action, and everybody forgets about it a few days later. Remember when the whole internet collectively tried to stop the FCC from repealing net neutrality? Or Article 13? Or the constant complaints about demonetization of content on YouTube? Internet mobs never seem to get anything meaningful done.

achow 7y ago
Russia, FB and POTUS?
- thenewnewguy 7y ago
  Whether or not FB meddling influenced the result of the US election is questionably uncertain at best, and regardless Russia isn't an internet mob.
  - achow 7y ago
    Twitter Revolution: - 2009 Moldova civil unrest, claiming that the elections, which saw the governing Party of Communists of the Republic of Moldova (PCRM) win a majority of seats, were fraudulent - 2009–2010 Iranian election protests, also known as Green Revolution and Facebook Revolution, following the 2009 Iranian presidential election - 2010–2011 Tunisian revolution, also known as Jasmine Revolution and Wikileaks Revolution, in which the regime of Zine El Abidine Ben Ali was ended after 23 years - Egyptian Revolution of 2011, in which the regime of Hosni Mubarak was ended after 30 years Euromaidan Revolution in Ukraine, beginning in November 2013. https://en.wikipedia.org/wiki/Twitter_Revolution https://en.wikipedia.org/wiki/Twitter_Revolution
    - thenewnewguy 7y ago
      As far as I can tell those are all events that were taking place in the real world and were also organized on/protested on Twitter - rather than Twitter being the cause and/or sole location of them.