14 ms·
Better an issue raised by a engineer then that same issue caused by an end user :shrug:
by tmpz22 7y ago
Better an issue raised by a engineer then that same issue caused by an end user :shrug:
- Twirrim 7y agoThe engineer technically was an end user. It was a service that could get called as an indirect result of customer action, but without any customer supplied information passed along, which is part of the reason it didn't do any input clean-up (at least according to the post-incident report). They assumed they could trust people not to screw things up. To be fair, it had been running for a long time that way without anyone doing that to them.
- tmpz22 7y agoAll good, I hope my comment didn't come off as snarky because I have 110% been in similar environments!