3 ms·

I needed PayPal customer service once cause I got scammed for thousands of dollars. Customer support was excellent, professional and quick. I got all my money

• dkersten 7y ago
  > I got all my money back in 3-4 days. Sounds like this was as a customer. PayPal are known to have good service for customers; most of the horror stories are as sellers (where getting bad customer service, having your funds frozen or account closed is also a LOT more painful than as a customer since it could sink your business).
  • fluffything 7y ago
    Yes, it was as a customer. When I sell stuff online, its either cash, bank transfer, or Paypal "as friends", never Paypal "ware or service", because it's super easy for sellers to get scammed by customers. I think that's a good thing. If you are selling stuff online using PayPal, you should be at least be big enough to afford a lawyer that helps you with PayPal. As a customer, however, you are often way less protected.