Great article. > The most critical issue for organisational safety is the flow of information Puts me in mind of management cybernetics, viable system model (

Great article. > The most critical issue for organisational safety is the flow of information Puts me in mind of management cybernetics, viable system model (VSM), requisite variety, etc. Would recommend a book by a friend of mine, Patrick Hoverstadt's The Fractal Organisation. Uses VSM to identify organisational antipatterns, rather like the article but much more fully developed.