It would be much easier for people to disregard the customer and not complete sales in a big company like that though. It's not only more likely, it ONLY happen

It would be much easier for people to disregard the customer and not complete sales in a big company like that though. It's not only more likely, it ONLY happens with them. A small business would never have a company that delivers be that disappointing and lazy, especially after complaints to their customer service. Or even lack any sort of concern they lost a sale... Disappointing!