The "manager" is just an hourly-rate employee with a slightly different set of permissions and duties. They have no greater investment in the outcome than anyo

The "manager" is just an hourly-rate employee with a slightly different set of permissions and duties. They have no greater investment in the outcome than anyone else on the staff. But the same thing almost certainly applies to everyone at the remote "headquarters": why should they care either? They have no incentive to care: they're paid to show up and be there for their shift. It's just a stage of the process that's been ongoing for decades. Companies treat staff as resources, and finally (at least 40 years later), staff at all levels are behaving the way they're treated.