this has some elements of cultural difference. in America, we want to be coddled with empty sorries and emphatic statements. the reality is seeing a movie is a

this has some elements of cultural difference. in America, we want to be coddled with empty sorries and emphatic statements. the reality is seeing a movie is a transaction, and in many other countries, they don't get as excited about seriously apologising over and over. how much extra money per ticket would you pay for those sorries in exceptional circumstances? when i was growing up, i went to a 'mom and pop' theater. people knew each other, you got to know the owner and talk to him about what he was booking. he was priced out. most people prefer saving a few bucks per ticket, and will give up sorries to get it. that's capitalism for you, giving people what they actually want, not what they ask for it think they want. capitalism follows the money.