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Digital and analog movies fail in different ways, but when a movie exhibited on film fails, normally there's not much the theater staff can do about it in time
by cwyers 7y ago
Digital and analog movies fail in different ways, but when a movie exhibited on film fails, normally there's not much the theater staff can do about it in time to keep on schedule anyway. I really don't see what most of this story has to do with "the future" -- going to the movies 15 years ago on a gift certificate when there's a projector problem probably has about the same outcome.
- mschuster91 7y agoThe biggest issue that the author seems to have had was the lack of trust in humans and the lack of information at that cinema. The staff had no one who had any knowledge about the technology, the cashiers had no power (=they were not trusted to not abuse) to issue refunds, and no one including the manager had any idea of telling the people what's going on. It's similar to public transport issues: passengers are way more likely to not be frustrated when you tell them "so, someone threw themselves in front of a train, we're sorry but there won't be any service for hours, please take these cab vouchers", compared to leaving them in the station with "train delayed by 10min", followed by "delayed by 20min", "delayed by 60min" and so on. If I know there won't be a train for 2 hours, I can hail a cab and get out of the mess vs losing time in waiting for a train that's not gonna come and be frustrated as hell.