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You're missing that you should just start contesting the charges. You made a good faith effort to downgrade. Chargebacks sound like the only way to get their at

by Harkins 18y ago

You're missing that you should just start contesting the charges. You made a good faith effort to downgrade. Chargebacks sound like the only way to get their attention.

smock 18y ago
I'm a little wary of doing that - presumably they'll start pushing back and getting on credit card shit lists is something that makes me feel even more helpless than not being able to cancel something.
- GrandMasterBirt 18y ago
  That's what this system is set up for. To protect YOU. Linkedin mislead you (allegedly) to believe there would be no recurring charge. They made it extremely difficult (currently impossible) to cancel these charges. Call your CC company and put a stop on all future charges. Your CC company will fight to help you. Remember CC companies make good money if you stick with them (a % of every sale goes to the CC company's pocket) so they want your business.
- pfarrell 18y ago
  Agreed with other comment. I used to work with credit card network. Chargebacks are a penalty for merchants, not consumers. In the case of a disputed charge, the worst that happens to the consumer is they do not get their money back. The merchant has to pay a fee no matter the outcome. It's used to force merchants to be as clear in their accounting practices as possible.
Kaizyn 18y ago
You know, a person can always CALL on a 'telephone' and speak to someone from LinkedIn in person. After dealing with a short wait period, you will get to talk to someone who will help you, thus avoiding the nastiness in court.
- mlinsey 18y ago
  I'm not sure if you really meant this as a reply/rebuttal to the grandparent, but contesting a charge with your credit card company rarely ever results in "nastiness in court". In fact, that's pretty much the one virtue of credit cards over other forms of payment - it's easy for you to contest things and then your credit card company will usually just take care of it for you.
- fdschoeneman 18y ago
  I recommend this method. Give them a chance to do the right thing and let us hear about it after.
- Harkins 18y ago
  The could also find a fax machine or a telegraph. It's not the user's job to jump through hoops -- stopping the service shouldn't be harder than starting it.
aneesh 18y ago
Yeah, your credit card company can take care of it for you. They'll send LinkedIn a chargeback if you contest the charge, and then someone at LinkedIn will probably take a look, since their money is on the line.

by Harkins 18y ago

You're missing that you should just start contesting the charges. You made a good faith effort to downgrade. Chargebacks sound like the only way to get their attention.

smock 18y ago

I'm a little wary of doing that - presumably they'll start pushing back and getting on credit card shit lists is something that makes me feel even more helpless than not being able to cancel something.

GrandMasterBirt 18y ago
That's what this system is set up for. To protect YOU. Linkedin mislead you (allegedly) to believe there would be no recurring charge. They made it extremely difficult (currently impossible) to cancel these charges. Call your CC company and put a stop on all future charges. Your CC company will fight to help you. Remember CC companies make good money if you stick with them (a % of every sale goes to the CC company's pocket) so they want your business.
pfarrell 18y ago
Agreed with other comment. I used to work with credit card network. Chargebacks are a penalty for merchants, not consumers. In the case of a disputed charge, the worst that happens to the consumer is they do not get their money back. The merchant has to pay a fee no matter the outcome. It's used to force merchants to be as clear in their accounting practices as possible.

Kaizyn 18y ago

You know, a person can always CALL on a 'telephone' and speak to someone from LinkedIn in person. After dealing with a short wait period, you will get to talk to someone who will help you, thus avoiding the nastiness in court.

mlinsey 18y ago
I'm not sure if you really meant this as a reply/rebuttal to the grandparent, but contesting a charge with your credit card company rarely ever results in "nastiness in court". In fact, that's pretty much the one virtue of credit cards over other forms of payment - it's easy for you to contest things and then your credit card company will usually just take care of it for you.
fdschoeneman 18y ago
I recommend this method. Give them a chance to do the right thing and let us hear about it after.
Harkins 18y ago
The could also find a fax machine or a telegraph. It's not the user's job to jump through hoops -- stopping the service shouldn't be harder than starting it.

aneesh 18y ago

Yeah, your credit card company can take care of it for you. They'll send LinkedIn a chargeback if you contest the charge, and then someone at LinkedIn will probably take a look, since their money is on the line.