Spectrum should have done a better job letting customers know, one month notice isn't reasonable. It should be noted just for context, that they stopped sellin

Spectrum should have done a better job letting customers know, one month notice isn't reasonable. It should be noted just for context, that they stopped selling this system in 2016 and that the "$900" customer referenced purchased theirs in 2015 since they've been using it for over five years. I'm not bringing it up to dismiss the valid criticism here, but it does reduce Spectrum's sketchiness a tad. I think Spectrum's biggest mistake here was getting this bad PR when avoiding it and even getting some positive coverage was very cheap. They claim it only impacts a "small percentage of customers" and if that is true (which might be believable for a six+ year old system), why not just give them all a small payoff? Heck they could have turned it into essentially a Ring advert: "Spectrum customers get a FREE upgrade to Ring!" or something, then announced they were a Ring reseller. But I guess when you have a borderline monopoly and customers have weak consumer protections you don't have to care about looking good.