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Yeah, no name filter is going to be perfect for all edge cases. But presumably, it's a lot cheaper to have the Lyft support team handle email tickets from the r
by danso 7y ago
Yeah, no name filter is going to be perfect for all edge cases. But presumably, it's a lot cheaper to have the Lyft support team handle email tickets from the relatively few Professor Fucks, than to have them also deal with every Cummings and Dick.
- xxxtentachyon 7y agoOr just not filter names on an app like Lyft. You can't even see other users' names. Who is potentially being harmed by even a malicious Professor Fuck?
- zulln 7y agoDrivers? Cannot imagine it being a big problem people having really offensive names though, after all you are actually meeting the driver irl and expect them to.. well, drive you.
- DaiPlusPlus 7y agoDrivers have to go the in-personal approval thing first though, and they'd present their driver's license that would have their name on it - so the Lyft/Uber/etc employee who approves their driver status would presumably also verify that their name is real.
- Thorrez 7y agozulln isn't saying drivers are spoofing their names. zulln is saying drivers are being harmed by riders spoofing their names.
- robjan 7y agoIf the drivers are harmed, why not just allow people to use their name regardless of offensiveness and then just display it to drivers as "Professor F*". Sure, it's not ideal but it prevents people arbitrarily being kicked off the system and from drivers being offended by their passengers' names.
- feanaro 7y agoOr, perhaps people just shouldn't be offended by names. There are more important things in life.
- IgorPartola 7y agoIf your driver’s name was Hitler Did Nothing Wrong Nazis Rule, would you want to drive with them? I think name filtering like this is incredibly dumb and have never seen a good implementation of it. But “don’t be offended” is rarely the blanket answer people seem to think it is.
- manquer 7y agoIt is not the same for drivers though. Drivers have to use their real name as in their driving licence . I doubt that a registered legal name is going to be that kind of offensive.
- iddqd 7y agoDon’t know much about Lyft in particular, but with the amount of reports and cancellations you get with a name like that you’d get booted of the platform pretty quickly, no?
- likeclockwork 7y agoI'd want to know if that was their name, so I could not get into their car.
- thiagomgd 7y agoIf that's the person's name, should they be excluded from those apps? Also: shouldn't they change their names in those extreme cases?
- gcb0 7y agoI call those systems "auto-censorship". They are as dumb and undesirable as incomplete regex email filters in web forms. Every single one ever written will have this problem. And ironically, absolutely nobody reading a fart joke will ever be offended. But the millions of people who are denied service and not twitter famous enough to reach a dot-com employee are very much offended. ...Also, the single reason to add those auto-censorship features is to please advertisers, not to protect users/drivers from fart jokes. Expect Advertisement on lyft very, very soon.
- Izkata 7y ago> You can't even see other users' names. You do see their first/given name for identification on pickup.
- lilyball 7y agoNot only do drivers see your name, but I believe when you do a Shared Lyft, other riders also see your first name. And customer support will see your name as well. In general, just because someone is providing a service to you (e.g. driving you, providing customer support, etc) doesn't mean they should be unnecessarily exposed to offensive language.
- LocalH 7y agoIt’s not “offensive language” if it’s legitimately part of someone’s name (and I don’t mean the obvious bullshit cases, but cases where someone has had the name since birth).
- ufo 7y agoFucks is Germanic surname. It isn't the most common, but it isn't rare either. Sometimes it is spelt "Fuchs", "Fuks", or "Fux".
- bashinator 7y agoMeans “Fox”?
- chihuahua 7y ago"Fuchs" (pronounced fooks) is the German word for "Fox", and the other variants (Fux etc) have the same pronunciation. The flower Fuchsia is named after someone called Fuchs, and therefore the correct pronunciation is "fook-seeah", not "foo-shah".
- Macha 7y agoAnd what about Mr. Fucks, the fast food worker with no network to get his issues in front of a Lyft employee? He's probably just unable to use the service.
- GrantZvolsky 7y agoThat guy's so used to services failing him that he doesn't use his real name unless necessary.
- saagarjha 7y ago…which of course is a valid reason to deny him access from your service, too.
- deleted 7y ago[deleted]
- GrantZvolsky 7y agoMy point was not to defend the blacklisting of expletives. I remember a CS prof giving us dozens of legitimate uses, including people with Scunthorpe domain email not having their mail delivered. My point was that Mr Fucks is not as helpless as he seems and probably spells his name Fuchs when entering his name into a computer because he can't tell which system is poorly designed and which is not.
- knolax 7y agoUntil another computer system denies him service for not spelling his name exactly as it is on his ID.
- Piskvorrr 7y agoIn other words, you are saying he's a non-person. How very nice of you.