4 ms·
> Except in one instance we had delays rolling out SSO not because the system was complicated to use, but because doctors complained that they didn't like the c
by 1996 7y ago
> Except in one instance we had delays rolling out SSO not because the system was complicated to use, but because doctors complained that they didn't like the color of the SSO UI. They insisted it be blue rather than yellow and wanted to scrap the entire project because of it. That's the type of resistance I'm talking about.
Is it really the hill you want to die on?
Just change the damn widget color if it is so important to them! Client is king!!
- txcwpalpha 7y agoHa, I agree! We were willing, able, (and did) change the color relatively easily. I'm just using it as an example of the type of pushback I've gotten. The doctors were the ones willing to die on that hill; they wanted to cancel the entire project and their reasoning was the color, and they didn't even care to hear that it could easily be changed. In that case it really did feel like resistance for resistance's sake.
- 1996 7y agoOr they didn't really want the change. Or (devil advocate) maybe they had a very good reason you did not know. Like, they asked repetitively for that before. It takes a special straw to break a camel's back. This reminds me of the M&Ms color in rock concerts artist room: a canary in the mine for the venue having ignored more important requests.