3 ms·
A couple of notes: a) Placement of your seals / certifications makes a huge difference in regards to conversion rate : http://conversionvoodoo.com/blog/2010/07
by aresant 16y ago
A couple of notes:
a) Placement of your seals / certifications makes a huge difference in regards to conversion rate : http://conversionvoodoo.com/blog/2010/07/proper-placement-of-trust-logos-can-make-a-huge-difference-in-conversion-rate/ http://conversionvoodoo.com/blog/2010/07/proper-placement-of...
b) These certifications and seals are a necessary evil for online commerce & the BBB has tested for us as most important.
We've found time and time again that the BBB symbol is the MOST powerful of the seals and this is across many industries.
Consumers trust the BBB, businesses realize that the BBB is essentially like paying Mafia protection money.
The one positive I can say, however, is that the BBB acts like a lightning rod - angry customers will file complaints and that gives you the opportunity to resolve those complaints often before they head to merchant processing, etc.
- pitdesi 16y agoThanks... I hate supporting groups like this, but it seems like a necessary evil. I love your mafia analogy!
- matdwyer 16y agoUgh, I hate the fact that BBB charges you an extra $xxx just to put their seal on your site, in addition to you paying their basic fees. It's extortion in my mind, but yes, Mafia like protection