Interesting. I think Austen is a brilliant self-promoter, which is the source of much of his and LS's success. Not knocking that at all, the product seems to wo

Interesting. I think Austen is a brilliant self-promoter, which is the source of much of his and LS's success. Not knocking that at all, the product seems to work for a lot of people and the more he can scale it the more people he can help. Being a good self-promoter puts you prominently in the public eye which is I think attracts a lot of detractors/haters. There are also competitors with very similar offerings who can't match up to Austen's hype machine. They want to claim there is some fatal flaw at the heart of LS to make Austen look like some kind of fraudster. This seems despearate to me. There are always dissatisfied students. I remember when I was an undergraduate I got into arguments with people on a private facebook group who felt that the course should have been more "spoon-fed" to us and that the exam questions were unfair. People come to higher education with widely varying expectations. As the old adage goes, you can't please all of the people all of the time. That said, my antenna is up for any serious criticism of AA and LS. So far I've not seen anything beyond to-be-expected low-level grumbling, which is being pounced on his strange growing harem of haters. Which only adds weight to pg's article, in my opinion.