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It was a matter of them refusing to keep my identity on file, and the threatening tone of each ticket. It grew tiresome quickly.

• capableweb 7y ago
  Sounds more like a bug than anything. Why would they want to not make it easier for you if they can? Seems you missed my point though. Both of our anecdotes doesn't really say anything, in terms of if Gandi is good or bad.
  • smnrchrds 7y ago
    His anecdote does say something though. It suggests that Gandi has a "if we have a bug, it's your problem not ours, sucks to be you" policy, which is exactly what has happened with this data loss issue as well. Actions speak louder than words. Google famously has a "we don't have bugs, you just don't know how to use it, talk to the hand" policy for example. It is better to learn about the policies due to minor issues rather than major. OP learned of it early on and moved away with little trouble. Others did not learn until now and stayed, and now they are SOL.
    • Operyl 7y ago
      I’m a gal, but exactly. I really wanted to support a company at the time who was supporting the community (they were a freenode sponsor), but I just hated dealing with the stress and potential that my domains could just disappear over night.
      • deleted 7y ago
        [deleted]