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Totally agree with this. Lime bikes were garbage (I have not tried their newer redesigned ones, since I swore Lime off). I had a Lime bike literally snap in hal
by notknifescience 7y ago
Totally agree with this. Lime bikes were garbage (I have not tried their newer redesigned ones, since I swore Lime off). I had a Lime bike literally snap in half at the joint where the handlebars connect to the riding platform WHILE I was riding it. It flung me forward in to the street. Luckily no traffic around. I contacted support and they offered to reimburse me
for the ride. No indication they were treating it seriously whatsoever. After that, I can't support Lime at all.
- cjones26 7y agoI will no longer give Lime any business after I hopped on a scooter with 30% battery and it died within less than 5 minutes. I was late for work, and my only option was to unlock another Lime scooter after the first died, costing me extra $ for the unlock. I communicated this to their support team and they refused to give me a refund, telling me that I should check the battery life before getting on a scooter (shouldn't 30% enough to go 1.5 miles?)...I expressed my frustration to the survey following up the support and still no refund for the unlock fee. It may seem silly, but that was the straw that broke the camel's back and I uninstalled the app.