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That is not the industry standard for web hosting. Never has been, never will be. Backups aren't free. Replication isn't free. DR isn't free. If a customer isn
by tbyehl 7y ago
That is not the industry standard for web hosting. Never has been, never will be.
Backups aren't free. Replication isn't free. DR isn't free. If a customer isn't paying a premium for them, they aren't getting them. Read the terms of service.
- rahuldottech 7y agoIn this case, the customer did pay for it: https://twitter.com/andreaganduglia/status/1215208387169980416 https://twitter.com/andreaganduglia/status/12152083871699804... See full thread. Snapshots are marketed as backups.
- tbyehl 7y agoSo? Intelligent people can argue all day about whether a snapshot should be considered a backup or not, but it won't change the fact that a snapshot doesn't provide any protection from a failure in the underlying storage and it's ridiculously foolish for the owner of data to solely rely on snapshots as their backup strategy.
- marcinzm 7y ago>snapshot doesn't provide any protection from a failure in the underlying storage That depends on how snapshot storage is implemented by the hosting provider. They can use different storage for it, or tapes or whatever. On AWS I can easily have my snapshots on Glacier or copy them to a different data center.
- rob-olmos 7y agoHow do you move your EBS snapshots to Glacier?
- icebraining 7y agoUse an Amazon S3 lifecycle.
- rob-olmos 7y agoCan you link any docs for that? I believe a lifecycle is attached to an S3 bucket, and there's no bucket for EBS snapshots as they're tied to EC2.
- yjftsjthsd-h 7y agoIIRC you can do this by using AWS Backup. There's a setting in the... Plan? Policy? Sorry, it's been a while and there was a weird mismatch between the terraform documentation and the official Amazon documentation... anyways, there's a setting somewhere that says to move the backup to cold storage after a certain amount of time.
- LaGrange 7y agoThey literally use the word "backup." I wouldn't _normally_ expect snapshots to function as backups, but once they market them as such, I do. Yeah, sure, it's probably yet another case of a sales team getting over eager and taking over the company, but that's why if you value your ethics _at all_ you keep tabs on WTF the sales are doing.
- tbyehl 7y agoSo you're saying, against your admission of knowing better, that you can be literally swayed that a snapshot is a proper backup in the independent-of-the-original-storage sense, because their documentation equated the two?
- LaGrange 7y agoThe difference between a snapshot being a backup and not being a backup is literally the guarantees made by the provider. If the snapshot feature is documented as a backup, it is DOCUMENTED AS A BACKUP. Unless, of course, I suspect the provider of using the words as a way of confusing me, BUT THAT'S BAD. Like go read yourself a few times, you're literally defending them by claiming it's reasonable to treat them like scammers.
- pnako 7y agoThey can document it as anything. A backup has to be isolated; different physical location, different medium, different provider. What if the technical infrastructure works as advertised, but the company goes into receivership for whatever reason? Having cloud provider X say they moved the bits from one place to another should not be considered a backup by anyone, regardless of what they advertise.