4 ms·
Is there a target set of customers for this product? It seems well developed (minus the bugs folks are reporting), but I'm not entirely sure why I would use th
by ztratar 7y ago
Is there a target set of customers for this product?
It seems well developed (minus the bugs folks are reporting), but I'm not entirely sure why I would use this instead of a normal document.
The ability to move things around in this format seems somewhat useful, but not particularly useful for any workflow I engage in.
When I create docs for work, I want to tell a story that is quite linear. When I want to tell concepts of hierarchies, I'll make a chart and then paste in the document.
I could see people perhaps storyboarding with this? Creatives?
I would encourage you to find all the types of people who are using this organically and segment the customers, then engage in a vigorous set of interviews on how they'd like to see it improved.
Some of the product decisions, too, seem quite strange. For example, why is commenting something that I have to drag onto the page as well? Why is that not integrated into each box with a click? Or why is that not generic to each board -- 1 chat room per board? These features would ideally be developed with specific customers in mind who say "I want it to work this way!"
This is one of those products that starts off "looking like a toy" but might actually become super useful down the road as it evolves. Good luck!
- tyherox 7y agoWe do have a rough idea of who our target customers are but we are holding off any drastic feature developments until the numbers are more statistically meaningful! But wow, thank you so much for the constructive criticism. I will run this by my co-founder for our next iteration.
- emdowling 7y ago100% this. I think you've built something that has a lot of potential. Speaking from experience, the biggest trap you'll fall into is trying to find a feature set and a pricing model that caters to every segment who could possibly be interested in. Call/email/meet with a wide sample of users and understand the exact value you're delivering for them. Then find people who aren't using it but are in the same market as them and see if they find it valuable. If you have a hit product, you'll find a market segment where you're delivering 10x value over their previous solution. Once you find that, focus and go all in. One-size-fits-all is rarely a viable strategy for SaaS tools.