This is scapegoating. The employee worked for Amazon. Amazon watched customer video. You shouldn't get to use employees for responsibility laundering. I don't

This is scapegoating. The employee worked for Amazon. Amazon watched customer video. You shouldn't get to use employees for responsibility laundering. I don't care what your policies are anymore than I care whether any criminal "didn't mean to" hurt someone. Your policies are your internal details. I care about your behavior.