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I remember him a year ago saying stuff that wasn't particularly mainstream, like warning about fast food cashiers being replaced by kiosks, malls closing due to
by chillacy 7y ago
I remember him a year ago saying stuff that wasn't particularly mainstream, like warning about fast food cashiers being replaced by kiosks, malls closing due to competition with Amazon, call center workers being automated, etc.
These are all things that are coming, I have peers working on some of them, but they aren't particularly mainstream, even though the most accessible jobs in the economy fall under those categories.
- ForHackernews 7y agoThe thing is, technology to replace fast food cashiers or call center employees doesn't even have to be good, it just has to be really cheap. The companies making the decision to put those systems in place are not the end users who will be forced to interface with them. Human customers will be forced to modify their speech to be understood by mediocre telephone agent programs. So yes, Yang is right that automation is coming for millions of American jobs, and sooner than most people might think.