Years ago I worked for a company with 2 hardware techs. One customer specifically asked to for the "likeable dumb-ass" to help them even though they knew the so

Years ago I worked for a company with 2 hardware techs. One customer specifically asked to for the "likeable dumb-ass" to help them even though they knew the solution to their problem might take longer, the smarter tech was a loud know-it-all ass hole and no one liked working with him.