Totally agree! I use this technique as a complimentary layer to “send all possible feedback my way”. Tactically, we achieve this through having a handful of dif

Totally agree! I use this technique as a complimentary layer to “send all possible feedback my way”. Tactically, we achieve this through having a handful of different “feedback-X” channels for different audiences that people dump feedback into. But over time that can start to feel like a black hole that isn’t listened to, so I like adding this layer on top. Good point though, I can add a clarification to the post.