17 ms·
Key points: "Why questions" have the ability to both gather data and to probe for underlying thoughts and decisions that lead to action. Other interroga
by skmurphy 16y ago
Key points:
"Why questions" have the ability to both gather data and to probe for
underlying thoughts and decisions that lead to action. Other interrogatives
(what, when, where, how) provide a better way to gather data since
they focus on physical items or actions.
I've learned that if I want data, I should use data-oriented
questions that start with how, what, when, and where, and use why
as a last choice.