somewhat unrelated, but... had an interaction with a state agency IT dept - I do some contract work on a project for a state agency, and we're being forced to m

somewhat unrelated, but... had an interaction with a state agency IT dept - I do some contract work on a project for a state agency, and we're being forced to move all server/hosting to in-house state IT. Our team was given logins, and on initial run through with the PM, he said "it's a little slow, but it may just be my login". Well... mine was slow too - doing an SSH in to the system brings up around 20-40 second pause, then asked for password, then ... another 20-40 seconds before a shell comes up. I did some digging - there are errors in /var/log/messages and /var/log/secure (RHEL 7), and... most of this is caused by an initial hang while trying to reach an ldap server which doesn't exist - it just hangs and times out. I pointed this out to their tech people, asking for some assistance, and had multiple back and forths where they kept saying "we're seeing you logged in". I had to keep replying "the problem is it takes 65-70 seconds to login - this surely can't be normal". No one ever said it was normal, but one guy wrote privately and said, more or less, "we deal with a lot of systems, and have standard setups. it's better to just have everyone just the standard configs for all systems, even if they're a bit buggy, but not completely broken". I'm not even sure if I should be surprised by this, but... it was certainly disheartening.