In soceity there seems to exist a belief that the largest emergencies are "hard", like police, firemen etc. I want to see more about social "soft" emergencies

In soceity there seems to exist a belief that the largest emergencies are "hard", like police, firemen etc. I want to see more about social "soft" emergencies where we focus more on the above. That is the reason for most "hard" emergencies. Hopefully someday. But the meetings where all this is decided does not have people focused mainly on "soft" problems.