@edw519, Joel talks about "willingness" in a similar example, this time reversed ~ http://www.inc.com/magazine/20081201/how-hard-could-it-be-my-style-of-servant

@edw519, Joel talks about "willingness" in a similar example, this time reversed ~ http://www.inc.com/magazine/20081201/how-hard-could-it-be-my-style-of-servant-leadership.html http://www.inc.com/magazine/20081201/how-hard-could-it-be-my...