We logged a paid support case with Microsoft a while back, and support tickets were coming from something like microsoftdynamicssupport.net. The domain wasn't e

We logged a paid support case with Microsoft a while back, and support tickets were coming from something like microsoftdynamicssupport.net. The domain wasn't even registered so we had to call them and discuss the way our email replies were bouncing. They told us to forward everything to the same address, on the .com version of the domain. Months later a colleague had the same problem. It's like the people managing these support desks didn't even know what domains Microsoft owned.