They do assist English speakers, but it's the usual deal for Japan: If you ask a question in English, they recognize it immediately and call a staff member over

They do assist English speakers, but it's the usual deal for Japan: If you ask a question in English, they recognize it immediately and call a staff member over who can at least speak some English. If you begin your query with "Ohayo Gozaimasu" and are courteous, they try very hard to help you.