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For me, one reason is that One Medical's doctor/patient communication platform is secure and provides a solid customer experience. This might sound like a nit,
by mshroyer 7y ago
For me, one reason is that One Medical's doctor/patient communication platform is secure and provides a solid customer experience.
This might sound like a nit, but the previous primary care doctor I went to in the Bay Area emailed me a follow-up message in the form of a Word document—which mistakenly included several pages of someone else's medical information, too.
- ageitgey 7y ago> This might sound like a nit, but the previous primary care doctor I went to in the Bay Area emailed me a follow-up message in the form of a Word document—which mistakenly included several pages of someone else's medical information, too. This happens all the time with archiac or manual systems, but it is not a minor nit. That's a hairs edge away from being a reportable HIPAA breach and thus a headache for the doctor. If you made a fuss about it, they would have to report it. Having good data security processes is not something a doctor's office can afford to ignore. That's definitely an advantage of a more technologically focused approach like One Medical.