I've been responding to most of the crash reports from my WP7 app. So many users are just stunned that a) There is a human being on the other end b) That human

I've been responding to most of the crash reports from my WP7 app. So many users are just stunned that a) There is a human being on the other end b) That human being actually responded. I've switched a lot of users from "Your app sucks - it crashed when I did foo" to "I really like you guys. Let me know whenever you fix this. I'll keep using it though!"