3 ms·
> Almost all the floor people are paid in part on commission. Yeah, every time I picked my item off the shelf, if anyone was nearby they would grab it from me
by Stratoscope 7y ago
> Almost all the floor people are paid in part on commission.
Yeah, every time I picked my item off the shelf, if anyone was nearby they would grab it from me and say "I need to give you a quote."
The first few times, I dutifully followed them to their terminal hoping that the "quote" might be a buck or two off the sticker price. Nope. The quote was for exactly the same price.
After a while I got in the habit of saying "just browsing", and as soon as they left the aisle I would grab my item and make a beeline out of that area.
One time I bought a $20 case for my compact camera. I told the guy I would be a while trying different cases to see how they fit. As soon as I picked one and started to walk away... Yes, you guessed it, "I need to give you a quote." And he wrapped it around my little case and taped it all over the place to make sure I wouldn't throw the quote away.
- spookthesunset 7y agoI've had similar treatment. It is so awkward for both me and the employee. I always got the feeling the stores management, and corporate were stuffed full of sleazy used-car style salespeople. Just tons of mis-aligned incentives that resulted in a very poor customer experience.