I can't find it now but there was a presentation by a Googler on the things they had to do to be reliable at their scale that included a bullet list of ~10 thin

I can't find it now but there was a presentation by a Googler on the things they had to do to be reliable at their scale that included a bullet list of ~10 things. I remember going down that list and thinking, "Yeah, that's what life does." for most of them. FWIW. (I'll try to find the list and post a link if so.)