Nobody but they themselves are to be blamed. I don't think they revamped their business model as much others who survived did. Their website and newsletter fee

Nobody but they themselves are to be blamed. I don't think they revamped their business model as much others who survived did. Their website and newsletter feels like it is from the 2000's. The stores are just too big and unintuitive. Most useless products are at the entrance. The checkout takes ages even if there are only 2-3 customers in the line.