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I get less variety at microcenter than Frys. I use to frequent both, fora long time I just put up with bad customer service and atmosphere (hostile at times!) A
by badrabbit 7y ago
I get less variety at microcenter than Frys. I use to frequent both, fora long time I just put up with bad customer service and atmosphere (hostile at times!) At both establishments but somehow, microcenter just changed last year, and now I either get it at microcenter or order online and wait, fry's is my last option. Part of me wants to feel sorry for retail workers but I think it's a management issue.
One time I had to get a laptop last minute, they (fry's) tried to get me to buy one laptop, told them I will look around first, which I did and foud what I wanted, asked them to help me get that model after which they basically ignored me and refused to interact with me for like half an hour to 45 minutes where finally a manager stepped in and personally helped me.
Another time, I wanted to buy some game I think as a gift. I declined to give my name/address since I was paying cash and suddenly I needed to show my id and a credit card or else I'm committig fraud or some ridiculous thing.
I've seen them make nasty comments about a customer's appearance to the customer's face too.
And this is at different locations. Microcenter started to get their way,but I was so shocked how they turned around. It's hard to explain,like the sales people will helpfully just ...help you find things without being rude. The cashiers will ask for an address (and get pushy at times) but they are fine without one.
I will just buy online if I have to give up my name anyways. Cash gift cards and deliver it to a trusted person. All the variety I want too. The one advantage aside from accessibility retailers had was privacy and that's outthe door now. Amazon/newegg does not do facial recognition,gait analysis and track my phone in order to buy something in their site.