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Education. Whenever I'm talking to my mother about tech I make it as simple and relatable as possible. I drill in a few things: Passwords are as private as the
by MisterTea 7y ago
Education. Whenever I'm talking to my mother about tech I make it as simple and relatable as possible. I drill in a few things:
Passwords are as private as the most embarrassing thing you can imagine. Never give them out to anyone. Ever.
No financial institution will randomly call you unless its a fraud alert. Even then, ask to call back and then call the company using their direct number to verify. Anyone trying to keep you on the line is suspect. You have a right to hang up at any time.
Treat your email address like your home address. Would you randomly give your home address to strangers?
Phone numbers are so easy to fake you could do it on your cell phone. Do not trust caller ID.
If in doubt call your children.
And I do get a lot of calls about everything but I'm glad my mother calls to verify instead of taking a chance. So many older parents stay in parental mode when their children are well into adulthood and tend to trust their judgement before their children's. That or they don't want to bother them or even admit they know less. Hubris and ignorance are the problem.
- CaptainMarvel 7y agoIt’s not enough to call the bank directly after a scam call - first phone someone else to ensure the line is actually closed.
- JohnFen 7y agoI don't understand what you mean here...
- Tyr42 7y agoI think there's a way on a landline to "hold the line open", even while the other person hangs up? Then if they pretend to pick up again after you punch in new numbers they can fool you
- JohnFen 7y ago> I think there's a way on a landline to "hold the line open", even while the other person hangs up? Ah, thank you, I understand now. This was true with landlines decades ago, but that problem had been resolved a long time back, before I stopped having a landline entirely. It may not have been solved everywhere, though...
- CaptainMarvel 7y agoThis is an article from 2014: https://www.theguardian.com/money/2014/jul/19/telephone-fraudsters-banks-response https://www.theguardian.com/money/2014/jul/19/telephone-frau.... It’s possible it’s been solved by now.