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Apologies if the tone of my frustration came out as negative towards your project - not intended to be negative at this - in fact I am really glad that there is
by stevenicr 7y ago
Apologies if the tone of my frustration came out as negative towards your project - not intended to be negative at this - in fact I am really glad that there is an open source option(?) for this kind of thing, as I normally only use things that are self hostable.
I am more disappointed in the jargon surrounding these chat systems in general and the other web page that I surfed. Perhaps take this as a suggestion if you make a web page for a different audience perhaps make it easier to understand that the others from the get go.
Of course that may not matter - getting direct hits to a site these days are not so easy even if you try and have something good.. a project like this may get hits to the project pages 99% from clicking on links of other sites that are using it - in that case the people would already know what it is and then would be more interested in how much, what's different - and not care if it's called bot or chat or 'business communicator better than the whatever widget'.
- miguelmichelson 7y agoThanks, no need to apologize Steve, I've seen similar feedbacks like this, some people just does not get what is this about, and I had to explain to them that this app is for chat support, and only then they get the picture. But, I've not seen this kind of comment of people from Tech. Anyways, I'm going to take this as a constructive comment and I will rework the Jargon to be more straight to the point. thanks for taking the time to comment on this project