I use a Google sheet + a todo.txt. In the Google sheet I log the requests. Depending of the project I add columns with a 1-10 value (For exemple: "value for us

I use a Google sheet + a todo.txt. In the Google sheet I log the requests. Depending of the project I add columns with a 1-10 value (For exemple: "value for user", "cost reduction", "traffic increase", etc). I then sort all the requests by a column having a formula where each dimension has a weight related to its importance (= 5xd8 + 2xe8 + 10xf8). That way, I know which request are the most important without "thinking too much". In the todo.txt, I break down the current tasks in smaller tasks. That way: It helps me understand tasks, I can track what I still have to do, it "structures" my work and it helps me not to forget "little important details" that must be done.